Article 1: Definitions
1.1 Galleryshop stands for the trading company registered at the Chamber of Commerce of Rotterdam under number 51664526.
1.2 The customer is defined as any visitor from the website, natural or legal person who places an order at Galleryshop.
1.3 These general Terms and Conditions apply to all orders made through the website of Galleryshop or by correspondence in the form of email and for any visitor of the website. By placing an order the customer agrees to be bound by these Terms and Conditions.
1.4 Any derogation to this Terms and Conditions can only be permitted in writing by Galleryshop in which case the other provisions of these terms and conditions remain bound.
1.5 Galleryshop reserves the right to change, modify, add or remove portions of these Terms and Conditions in its sole discretion at any time and without prior notice. Please check these Terms and Conditions periodically for any modifications.
Article 2: Articles
2.1 Galleryshop sells only used vintage design articles from the 1950s to the present time. This means that our products always have wear and are not new unless otherwise stated in the article description.
2.2 Galleryshop sells only original vintage design products and no counterfeit or replicas.
2.3 It may happen that the colour of the item by means of digital photography or display and colour capabilities differs slightly from the original color of a product.
Article 3: Prices and Payments
3.1 All prices on the Galleryshop website are in Euros, excluding shipping or delivery cost. Shipping or delivery costs are stated separately and vary by country or region.
3.2 Galleryshop reserves the right to change prices if necessary.
3.3 Special promotional offers are only valid for selected products who are indicated on the website and only for the indicated duration or period.
3.4 Payments for purchase of online products should be paid fully in advance including shipping cost before Galleryshop sends the ordered product to the customer.
3.5 The payment options Galleryshop offers to its customers are Paypal, iDeal or by standard bank transfer.
3.6 If the customer chooses to transfer a payment through standard bank transfer as described in Article 3.5 a product can be reserved up to 5 working days. After 5 days reservations on products are cancelled and the product will be put up for sale unless otherwise agreed in writing.
3.7 Galleryshop reserves the right to change or alter incorrect prices at all times of products and shipping cost.
Article 4: Duties and Taxes
4.1 90% of our products are margin items (no VAT items) and fall under the margin scheme. In margin items, no VAT is on the invoice and VAT is not deductible. If the customer wants to know if an item is a margin or VAT article is that the customer may request by email. 4.2 Please note that any extra taxes and duties due to the destination country are the responsibility of the customer.
Article 5: Orders
5.1 Orders can be made on the website or by correspondence in the form of email.
5.2 An order at Galleryshop is only complete when the customer has made the product payment including shipping or delivery cost and has provided the data needed to send or deliver the product.
5.3 Galleryshop reserves the right to cancel or refuse any order at our sole discretion. Any transaction already made for that order will be deposited back to the bank account of the customer.
Article 6: Shipping
6.1 After ordering an online product Galleryshop strives to handle and send the order to the customer's address within 3 working days (arrival of the order vary for each country). In case a product has to be delivered Galleryshop will to contact the customer within 3 working days and make an appointment for delivery.
6.2 All items are professionally packaged and shipped insured with PostNL.
6.3 However, should damage occur during shipping or if the shipment is lost Galleryshop can not be hold responsible.
6.4 In the event of such as described in Article 6.3 Galleryshop will request an inquiry or a claim to PostNL considering all our shipments / products are sent insured.
6.5 All cost for shipping, delivery and or return shipping’s are the responsibility of the customer.
6.6 Unless otherwise agreed with Galleryshop, shipping or delivery cost are calculated independently from the product and in case of a returning product not refundable.
6.7 If the customer fails to take a shipping in acceptance on his or her address all resulting cost are the responsibility of the customer.
6.8 If the customer is not in the country of dispatch, the customer is liable for any sales tax and / or duties for receiving goods.
6.9 When products leave our warehouse the customer will receive an email containing the tracking number.
Article 7: Return Policy
7.1 After receiving the ordered products the customer has the right to change the ordered products without reason within 7 working days from the day the customer receives his order. This is only possible when the customer announces his return sending to Galleryshop by e- mail.
7.2 The product must be returned in original packaging and in identical condition as when it was sent to the customer.
7.3 Return shipping’s are at the own risk of the customer. This means that Galleryshop is not responsible for damage or loss of returned products. Therefore we advise customers to send their return shipping insured.
7.4 After receiving the customer’s return shipping properly as mentioned in Article 7.2 the order amount excluding shipping cost will be transferred to the customers bank account within 14 days after receiving the return shipping.
7.5 Galleryshop reserves the right to cancel return payments or lower the total amount if it is established that the received product(s) are damaged by the customer or a third party.
7.6 All shipping cost and returns shipping cost are the responsibility of the customer.
Article 8: Responsibility
8.1 Because Galleryshop sells vintage electrical items that are in used condition and often have the original wiring who don’t always apply to the current rules and electrical standards we explicitly recommend our customers to always consult an a certified electrician before use.
8.2 Galleryshop can not be held responsible for any damages caused by use of our products.
8.3 Galleryshop sells their lighting products without light bulbs unless otherwise stated in the product description.
8.4 Galleryshop is not responsible for any damage or loss of a shipping or return shipping.
Article 9: Warranty
9.1 Given the fact that Galleryshop sells used items Galleryshop gives no warranty on items.
Article 10: Privacy
10.1 Galleryshop shall never sell the customer’s personal information to third parties and will only provide personal information to third parties who are involved in processing your order. Our employees and third parties involved in processing the customer’s order are required to protect the confidentiality of the customer’s personal information.
Article 11: Applicable law
11.1 Only Dutch law applies to the legal relationship between Galleryshop and the customer and on all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply. Any dispute shall be brought before the competent judge in the Netherlands only.